Has anyone found a way to bulk create Salesforce cases from already closed conversations? I have 7 years of conversation data that I want to log to cases so it can reflect in our customer health dashboards.
Best answer by Racheal
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Userlevel 4
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- Customer Support Engineer
- 512 replies
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12 December 2022
- Answer
Hey @scott d​ Racheal from the support engineer team here👋Â
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At the moment it isn't possible to bulk send Salesforce cases from closed conversations. Definitely a great request for the @Product Wishlist​!
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