I would like to move an existing product tour to another work space inside Intercom. Is it possible?
- Employee
- 240 replies
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12 December 2022
Hey @andrzej! Daniel from Customer Support Engineering here 🔧
At the moment, it is not possible to copy a tour to another Intercom workspace. You will have to recreate the tour from scratch to achieve this. My best advice would be to copy and paste over the content of the tours, and take necessary screenshots of the existing tour if you plan on deactivating the old tour/workspace.
It would be really helpful to be able to make a product tour in your test environment and then be able to translate it to production without having to start from scratch. @daniel m15 @andrzej
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