Question

Is there a way to create Mixpanel events for users in Intercom Articles? For page visits, clicks and hovers.

  • 25 December 2022
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Is there a way to create Mixpanel events for users in Intercom Articles? For page visits, clicks and hovers.

2 replies

Hey @shir​! Oséas here from the Support Engineering team 🕵️

 

That's not possible at the moment. Our Mixpanel integration with Intercom only allows you to import contacts from Mixpanel to Intercom with the following attributes: email, name, last_request_at, created_at and mixpanel_id. But I can definitely add this to our @Product Wishlist​ so our Product Team is aware that you would like to also send data related to article stats from Intercom to Mixpanel.

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I second that wish, this would be useful for us as well!

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