After installing the mobile SDK to the IOS app, whenever we post a mobile carousel to the app, the external link on the C2A button doesn't work, it only closes the pop-up.
Any ideas what can cause this?
Userlevel 4
+5
- Customer Support Engineer
- 512 replies
-
6 January 2023
Hey @nahumi​ Racheal from the support engineer team here👋Â
Â
I see you've worked this out with one of my teammates already! Just for future viewers, the issue was solved internally with Nahumi's team, by checking the URL scheme.
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.