Let's say we have a financial services platform (as an example, we don't). Let's say that platform uses Intercom and let's say our company wants to generate a message to all of our users when a certain event occurs. That's the broad use case.
An example would be ABC stock just hit $100/share.
This "outside" event occurs, and maybe a notification is sent outside of intercom (via email, or other ways). Is it possible for intercom to "listen" for this outside event, and when it is heard, to take action by generating an in-app message to the end user via messenger?
Essentially, an event happens on platform A (stock hits $100 and triggers a message) and we want users of platform B (intercom) to receive a message about it in their messenger inbox.
Best answer by Oseas
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