Best answer by Daniel M15
View originalI want toh know how can I migrate/sync articles from Freshdesk to Intercom?
Hey @divya! Daniel from Customer Support Engineering here 🔧
At the moment, we don't provide a way to import article content from Freshdesk. If you are able to export your current articles into a suitable format, you could use our REST API's Create an Article endpoint to create/update articles! I know it's not as clean as a built-in solution, though I'm afraid this just isn't something we have right now. If this is something that you'd like to see implemented in the future, make sure to drop it in our Product Wishlist Group 😊 And remember to keep your eyes on our New At Intercom page to stay up to date with all of our latest product announcements and updates 👀
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