Our customer service manually tag conversations. What I see now after our Marketing team have started using segments is that the conversation tags lists now is messy with segments tags not at all relevant for our customer service.
How can we get around with this?
+3
Hi @user772
What do you need help with exactly? Organise your tags to be used as an organised insights, or to differentiate between them and the segments tags?
Ideally not having segments tags in the conversation tags
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