Sorry for my bad english.
▼Question
If we change the URL (Domain), do we have to create new Intercom account and connect it to new URL (Domain)?
Is there anyway, that we can get inquiries to same account (right now account) ?
If there's way, how to set it up?
▼Background
My company has 2 services and right now those services' URL(Domain) is same.
■ Example
└ Database URL : https://app.service.com/database
└ CRM URL : https://app.service.com/crm
We are thinking to change the URL (Domain) of Database. Like, https://db.company.co.jp.
Now we are using one intercom account for Database and CRM, so we can have inquiries to Inbox.
Our customer's using both services, so we don't want to separate the inbox.
Best answer by Oseas
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