Hello.
I need to know if in intercom it is possible to configure service via chat in a time range, for example from 9:00 am to 6:00 pm from Monday to Friday and on other days and times the service will be via ticket. Is it possible to use this configuration?
Another point, is it possible to add a contact and activate it via WhatsApp?
Thank you very much in advance.
Best answer by Racheal
View original