Answered

Microphone permission now required for Android?

  • 5 April 2024
  • 2 replies
  • 22 views
J
  • J.T.
  • New Participant
  • 2 replies

It looks like Intercom added microphone support recently (android.permission.RECORD_AUDIO) but it appears to be required not optional - this is reducing the number of devices we can install on - specifically some tablets that don’t have microphones.  It seems like this should be optional by default?

 

I think you need to add:

<uses-feature android:name="android.hardware.microphone" android:required="false" />
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Best answer by Jacob Cox 14 April 2024, 20:14

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J

Nothing about this permission is mentioned in the readme on the github, while other permissions are called out.

Jacob Cox
Userlevel 4
Badge +5

Hey there, JT!

I’m going to forward your question over to our Support team so they can chat with you and the product team about this more smoothly. They should reach out to you via the email address that you signed up with, so be on the lookout for their email in the next day or two!

Jacob | Sr. Technical Support Engineer at Intercom

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